Returns & Exchanges
At SisterOnlinestore, we want you to love your purchase; however, if you are not entirely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unused condition with all tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and include a copy of your packing slip to ensure faster processing of your request.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing