Frequently Asked Questions
Everything you need to know about shopping with SisterOnlinestore
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes or cancel your request.
Do you ship internationally?
Yes, we currently ship to over 50 countries. Shipping costs and delivery times for international orders are calculated at checkout based on your specific destination.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your account on our website to view your order history and real-time status.